Lessons canceled due to inclement weather or emergency will emailed, and texted to registered swimmers. If the weather looks questionable, please check before coming to class. We make every effort to cancel classes 2 hours prior to the start of class. Please note if conditions change last minute, we reserve the right to send updated closure information inside of that 2 hour window.
If you opt-in for texts message alerts, you will also receive all messages via text. We are not allowed to opt you in to text messages due to federal regulations, you must do so in the customer portal.
All classes that are canceled due to weather or pool closing will be eligible for a makeup. Each situation will be handled differently, so look for follow up emails on how to schedule this makeup after a closing. Please note that sometimes it takes time to schedule makeups with our pools, so this information will not be available immediately after a closing.
If you are not receiving our emails, please check your spam folder and also make sure to add firstname.lastname@example.org to your address book.