All cancellations must be in writing via email. Cancellations received 21 days prior to the first date of the scheduled session are eligible for 80% credit towards a different session. Credit will be valid for one year from the date of cancellation in writing. Cancellations received less than 21 days prior to the start of the scheduled session will receive a credit applicable toward another session ONLY IF the space is able to be filled by another swimmer. If you request a cancellation inside of this 21 day window or once a session has begun, you will be eligible for a prorated 80% tuition credit for unused classes. This 80% will expire one year from the date of cancellation in writing. if a credit is put on your account for any reason at any time, this credit will only be valid for one year from the date it is issued.