All cancellations must be in writing via email. Cancellations are eligible for 80% credit of your remaining classes, regardless of whether a session has begun or whether this is for a future session you paid for. Credit will be valid for one year from the date of original payment and put into effect from the day of your cancellation in writing. Account credit can be used for any family member. Notice to cancel must be given 48 hours prior to your next scheduled class in order for that class to not be counted. No refunds will be given for any reason. If a pool closes for any reason including contamination, maintenance, or any other circumstance, makeups will be provided at one of our locations, but we cannot guarantee what days/times/locations will be available. Registration fees are non refundable, non transferrable, and not able to be used for a future year.